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File Repair and Email Data Recovery Services

File damage has serious implications for thousands of businesses and personal computer users each year. A damaged email archive or a corrupt database can cause significant productivity losses, and recreating the affected file is not always an option.



Secure Data Recovery Services specializes in file repair. Our engineers can locate and treat damage in databases, spreadsheets, pictures, videos, email archives and other common file formats to provide you with a fully accessible copy of your data.

As a leader in data recovery, we provide fast turnaround times and high success rates for file repair. We also offer free price quotes, and with multiple service options and the industry's first certified Class 10 ISO 4 Cleanroom, Secure Data Recovery Services delivers an effective resource through dozens of offices across the United States. Call us today to set up a case or for more information.

Common Causes of File Damage and Data Loss

Your computer might lose access to email archives or other files for a number of reasons. For instance, files can become corrupt due to software errors or hardware issues.

The most common cause of file corruption is an operating issue during file access; the computer cannot make the requested changes to a file and instead makes an incomplete entry that prevents the file from functioning correctly.

File corruption is particularly common with larger files, which is why email and database applications frequently have built-in features to protect against data loss. However, even with this protection, larger files are still prone to damage and corruption.


Common file damage scenarios include:

• Operating System Failure Resulting in File Corruption
• Damage Due to Bad Sectors
• Damage Due to Physical Hard Disk Drive Malfunction
• Accidental File Deletion, Formatting or Partitioning
• Damage from a Virus, Trojan Horse or Other Malicious Program

If your system has physical damage, you may hear a clicking or whirring sound. Your computer may have trouble booting, and you may notice damage in specific directories or partitions. However, mechanical damage does not always cause immediately identifiable symptoms. To definitively diagnose damaged files, you should contact Secure Data Recovery Services to set up a media evaluation.

What to Do When You Cannot Access Files

Because media damage can cause file damage without causing any other noticeable symptoms, we recommend turning off your hard drive, RAID array or other affected device as soon as you notice that you cannot access an important file.

Do not use any data recovery software to treat damaged files. Many recovery programs work by accessing basic filesystem entries and "undeleting" data, but they cannot effectively treat complex issues like file corruption. Some programs may cause additional damage, particularly if your computer is suffering from a hard drive failure or other mechanical media issue.

Keep your system powered off and contact a professional data recovery provider to discuss your options. At Secure Data Recovery Services, we have decades of experience with all common file types and data loss scenarios. We offer file recovery services for Mac OS X, all versions of Windows, Linux, UNIX, Solaris, FreeBSD and various other operating systems.

Secure Data Recovery Services operates a Certified Class 10 ISO 4 Cleanroom, which allows our engineers to safely work with mechanically damaged media. Cleanrooms prevent airborne contaminants from affecting the exposed actuator heads, platters and electronics of a hard drive during physical repairs. Visit our Cleanroom page for more information.

Our engineers can help you create an appropriate disaster recovery plan to minimize your downtime when data loss occurs. If you cannot access key files on your computer, call us today at 1-800-388-1266.

Finding a Certified Data Recovery Provider

All data recovery companies should follow established security procedures when handling damaged files. Strict data security is particularly important if you need to recover an email archive or database, but unfortunately, many data recovery providers use outdated standards.

Look for a data recovery provider with certifications from independent security auditing firms. Third party credentials are important in the data recovery industry, and at Secure Data Recovery Services, we regularly research and implement new technologies to maintain our excellent set of security certifications.

Our certifications include:

• HIPAA, FERPA and PCI Security Certification
• SAS 70 Certification
• SSAE 16 Type II Certification
• Green Business Certification

We are also a member of the Information Systems Security Association (ISSA), an organization dedicated to improving IT security practices, and we were the first data recovery company to earn a SSAE 16 Type II Certification. Visit our certifications page for more information or to view our audit documents.

Flexible Service Options and Free Diagnostics

At Secure Data Recovery Services, we understand the stress and confusion that often accompanies data loss. We offer a flexible set of services in order to help you restore missing files and email archives as quickly as possible while controlling recovery costs.

Secure Data Recovery Services offers remote data recovery. Our experts can often log into your computer with specialized software to treat damaged email files and databases in a matter of hours, and we offer our remote services through a number of well-known, secure applications. Remote data recovery is not available for physically damaged devices.

We also offer true 24/7/365 services for the fastest possible turnaround in emergency situations. By dedicating a team of talented engineers to your case, we provide expedited services without sacrificing security or media safety. Our engineers can typically repair damaged files in under 24 hours under our emergency service option.

Our free file diagnostics provide an easy way to compare service options and to make an appropriate case decision. Our specialists can analyze your files and perform several tests on your storage device to give you an accurate, detailed diagnostic report.

Each diagnostic report contains:

• An Accurate Price Quote
• A Turnaround Estimate
• A List of Recoverable Files
• A Failure Analysis

We can complete a full media evaluation within 24 hours of receiving your media at one of our facilities.

Call our 24/7 customer service line today at 1-800-388-1266 to get started. For more information regarding our file repair and recovery services, visit our testimonials page to read letters from some of our clients.