Office Locations Secure Hard Drive Data Recovery / Raid / Mac / Tape / Laptop / SQL / Data Recovery Services Since 1997

You are here: Home » About Us » Confidentiality


	We take your information security very seriously. In an age of identity theft and special regulatory data management needs, Data Recovery Services is committed to being a secure and confidential data recovery provider to all customers. Our processes, facilities, and equipment ensure the privacy and confidentiality of each and every customer's data. We will ensure the structural integrity of recovered files. Data Recovery Services has a security policy and process that we audit continuously. Your information security and confidentiality are of paramount importance to us, and we structure our policies and processes around them.

Data Recovery Confidentiality Policy

At Data Recovery Services, we understand that some of our work will involve access to information/records that are considered confidential.

Data Recovery Services acknowledges the responsibility to respect the confidentiality of our customers, to follow office procedures in order to protect privacy, and to act in a professional manner, both to the public and over the phone.

No matter if you're an individual user with some very private data documents and digital pictures or a financial institution with the highest concern about confidentiality and security, confidentiality should be a very important factor.

With Data Recovery Services, you can rest assured that your information and data will be kept as secure and confidential as possible.

Our confidentiality policy is based on the following:

Data will be returned to registered account owner only (spouse, family members or children cannot request data)
Only the recovery engineer and direct shift managers have access to recovered data.
Recovered data is kept on secured servers (sometimes in encrypted containers)
Files, documents, and data content will never be opened or viewed by Data Recovery Services employees unless absolutely necessary.
Under no circumstances will data be released to third parties.
All backup copies of recovered data will be automatically purged from servers within 14 days of account closing (or sooner at customer request).
We can draft or accommodate your own legal departments confidentiality agreements in most cases.
Shipped data can only be signed for by the specified individual.

Data loss can be an incredibly stressful ordeal. We empathize with what you're going through - that's why we put so much effort into making our service easier, quicker, and friendlier to use. Above all, we go to great lengths to ensure that the data recovery operation itself is safe and successful.

Our recovery engineers have the most experience, the best tools, and the brightest minds - they have performed over 5,000 successful data recovery operations and have recovered terabytes of data in the process.
Read our customer testimonials
On average, we can perform the entire data recovery operation within 2 to 5 days of receiving your drive, and can complete it even faster on demand. We are available 24/7 all 365 days of the year. Throughout the operation, we strive to make our service as transparent to you as possible - we will keep you regularly informed of our progress and always aware of all your options.
Read more about our service options
Our service is risk-free: we do not charge for the evaluation. We make you aware of what we can or cannot recover first, and then give you the option to proceed.
If you have any concerns, please contact us. Or, you can check our Frequently Asked Questions page.
Above all, we take your privacy and information security very seriously. All of our personnel go through rigorous training in data security, and your data is always stored in a secure location. Our services have been patronized by well known companies and organizations like NASA, Hollywood.tv, YMCA and others. We are proud to feature their expressed gratification letters on our site.
Read more about our confidentiality policy or see our recommendation letters

Our Services

Contact Us Today

Call for Immediate Assistance:
1-800-388-1266
24 Hour Service Expert Hotline

Alternatively, you can also fill out a request help form online.

Client Testimonials

Browse Testimonials

Data Recovery

Secure Data Recovery Services Locations
For Immediate Data Recovery Assistance Call Us Now at: 1-800-388-1266 (24 Hour Emergency Service / Same Day Data Recovery Diagnostics)
Los Angeles, CA Office	San Diego, CA Office	San Jose, CA Office	Irvine, CA / Orange County OC
8271 Melrose Ave., Suite 205 Los Angeles, CA 90046 Phone #: 1-323-944-0822 Data Recovery Los Angeles	2534 State Street San Diego, CA 92101 Phone #: 1-760-301-1544 Data Recovery San Diego	2570 N. First Street 2nd Floor San Jose, CA 95131 Phone #: 1-408-912-1814 Data Recovery San Jose	7545 Irvine Center Drive, Suite 200 Irvine, CA 92618 Phone #: 1-949-480-3422 Data Recovery Irvine

Sacramento, CA Office	San Francisco, CA Office	Costa Mesa, CA Office	Arizona Office
777 Campus Commons Road, Suite 200 Sacramento, CA 95825 Phone #: 1-916-273-4940 Data Recovery Sacramento	580 California Street, 5th Floor San Francisco, CA 94104 Phone #: 1-415-963-4047 Data Recovery San Francisco	575 Anton Blvd, 3rd Floor Costa Mesaq, CA 92626 Phone #: 1-949-480-3422 Data Recovery Costa Mesa	8260 E Gelding Drive. Suite 101 Scottsdale, AZ 85260 Phone #: 1-480-443-3282 Data Recovery Arizona

Austin, TX Office	Houston, TX Office	Dallas, TX Office	San Antonio, TX Office
7000 North Mopac Expressway, 2nd Floor Austin, TX 78731 Phone #: 1-512-354-4059 Data Recovery Austin TX	4801 Woodway Drive, Suite 300 East Houston, TX 77056 Phone #: 1-832-603-4144 Data Recovery Houston TX	2911 Turtle Creek Blvd. Suite 300 Dallas, TX 75219 Phone #: 1-832-603-4144 Data Recovery Dallas TX	9901 I.H. 10 West Suite 800 San Antonio, TX 78230 Phone #: 1-210-807-7824 Data Recovery San Antonio TX

Washington Office	Nevada Office	Utah Office	New Mexico Office
14900 Interurban Avenue South, Suite 271 Seattle, WA 98168 Phone #: 1-206-452-5672 Data Recovery Seattle WA	3960 Howard Hughes Parkway, Suite 500 Las Vegas, NV 89169 Phone #: 1-702-666-8582 Data Recovery Las Vegas NV	2150 S. 1300 E. Suite 500 Salt Lake City, UT 84106 Phone #: 1-801-512-2949 Data Recovery Utah	6565 Americas Parkway NE Suite 200 Albuquerque, NM 87110 Phone #: 1-505-792-6624 Data Recovery New Mexico

Idaho Office	Oregon Office	Chicago, IL Office	New York, NY Office
776 E. Riverside Drive, Suite 200 Eagle, ID 83616 Phone #: 1-208-473-2878 Data Recovery Idaho	10260 SW Greenburg Road, 4th Floor Portland, OR 97223 Phone #: 1-503-828-9078 Data Recovery Oregon	500 N Michigan Ave Suite 300 Chicago, IL 60611 Phone #: 1-312-854-2845 Data Recovery Chicago IL	445 Park Avenue New York City, NY 10022 Phone #: 1-347-692-8176 Data Recovery New York NY

Miami, FL Office	Charlotte, NC Office	Boston, MA Office	Denver, CO Office
80 S.W. 8th Street Miami, FL 33130 Phone #: 1-786-372-0656 Data Recovery Miami FL	401 North Tryon Street, 10th Floor Charlotte, NC 28202 Phone #: 1-980-322-0598 Data Recovery Charlotte NC	225 Franklin Street, 26th Floor Boston, MA 02110 Phone #: 1-617-595-4783 Data Recovery Boston MA	600 17th Street, Suite 2800 Denver, CO 80202 Phone #: 1-303-968-2728 Data Recovery Colorado

Atlanta, GA Office	Detroit, MI Office	Memphis / Nashville, TN Office	Baltimore, MD / Washington DC
201 17th Street, Suite 300 Atlanta, GA 30363 Phone #: 1-770-217-4955 Data Recovery Atlanta GA	39555 Orchard Hill Place, Suite 600 Detroit, Michigan 48375 Phone #: 1-800-388-1266 Data Recovery Detroit MI	5100 Poplar Avenue, Suite 2700 Memphis, TN 38137 Phone #: 1-800-388-1266 Data Recovery Memphis TN	400 East Pratt Street, 8th Floor Baltimore, MD 21202 Phone #: 1-800-388-1266 Data Recovery Baltimore MD

Data Recovery Confidentiality Policy

Our confidentiality policy is based on the following:

Our Services

Contact Us Today

Client Testimonials

Secure Data Recovery Services Locations