Office Locations Confidential Secure Data Recovery SSAE 16 / SAS 70 Secure Certified Company Information Security

You are here: Home » About Us » Confidentiality

Certified Secure Data Recovery Services
SSAE 16 / SAS 70 Certified Company

Call us to talk to a Data Recovery Specialist Now

1-800-388-1266

Service Technicians Available 24/7/365 Days

Alternatively, you can also fill out a request help form online.

SSAE 16 Submit Help Request for Emergency Service

SSAE 16 Hard Drive Data Recovery Service Locations

SSAE 16 / SAS 70 Audit Certification - See Audit Report Below:

Secure Data Recovery Services is the first and currently the only data recovery company to achieve SSAE 16 certification. Many data recovery providers still rely on outdated SAS 70 standards or follow no voluntary information handling standards whatsoever.

Please see the latest SSAE 16 Audit Certification Report for Secure data Recovery Services below.

Data security is our highest priority, and in addition to SSAE 16 certification, we've received regular SAS 70 audits from independent auditing firms. These audits are further proof of the excellent data hosting and processing controls that we use to protect customer information and recovered data.

We take your information security very seriously.

In an age of identity theft and special regulatory data management needs, Data Recovery Services is committed to being a secure and confidential data recovery provider to all customers. Our processes, facilities, and equipment ensure the privacy and confidentiality of each and every customer's data. We will ensure the structural integrity of recovered files. Data Recovery Services has a security policy and process that we audit continuously. Your information security and confidentiality are of paramount importance to us, and we structure our policies and processes around them.

Data Recovery Confidentiality Policy

At Data Recovery Services, we understand that some of our work will involve access to information/records that are considered confidential.

Data Recovery Services acknowledges the responsibility to respect the confidentiality of our customers, to follow office procedures in order to protect privacy, and to act in a professional manner, both to the public and over the phone.

No matter if you're an individual user with some very private data documents and digital pictures or a financial institution with the highest concern about confidentiality and security, confidentiality should be a very important factor.

With Data Recovery Services, you can rest assured that your information and data will be kept as secure and confidential as possible.

Our confidentiality policy is based on the following:

Data will be returned to registered account owner only (spouse, family members or children cannot request data)
Only the recovery engineer and direct shift managers have access to recovered data.
Recovered data is kept on secured servers (sometimes in encrypted containers)
Files, documents, and data content will never be opened or viewed by Data Recovery Services employees unless absolutely necessary.
Under no circumstances will data be released to third parties.
All backup copies of recovered data will be automatically purged from servers within 14 days of account closing (or sooner at customer request).
We can draft or accommodate your own legal departments confidentiality agreements in most cases.
Shipped data can only be signed for by the specified individual.

Data loss can be an incredibly stressful ordeal. We empathize with what you're going through - that's why we put so much effort into making our service easier, quicker, and friendlier to use. Above all, we go to great lengths to ensure that the data recovery operation itself is safe and successful.

Our recovery engineers have the most experience, the best tools, and the brightest minds - they have performed over 5,000 successful data recovery operations and have recovered terabytes of data in the process.
Read our customer testimonials
On average, we can perform the entire data recovery operation within 2 to 5 days of receiving your drive, and can complete it even faster on demand. We are available 24/7 all 365 days of the year. Throughout the operation, we strive to make our service as transparent to you as possible - we will keep you regularly informed of our progress and always aware of all your options.
Read more about our service options
Our service is risk-free: we do not charge for the evaluation. We make you aware of what we can or cannot recover first, and then give you the option to proceed.
If you have any concerns, please contact us. Or, you can check our Frequently Asked Questions page.
Above all, we take your privacy and information security very seriously. All of our personnel go through rigorous training in data security, and your data is always stored in a secure location. Our services have been patronized by well known companies and organizations like NASA, Hollywood.tv, YMCA and others. We are proud to feature their expressed gratification letters on our site.
Read more about our confidentiality policy or see our recommendation letters

Our Services

Certifications

Contact Us Today

Call for Immediate Assistance:
1-800-388-1266
24 Hour Service Expert Hotline

Alternatively, you can also fill out a request help form online.

Client Testimonials

Browse Testimonials

Secured & Verified

Certified Partners

Data Recovery

Secure Data Recovery Services Locations
For Immediate Data Recovery Assistance Call Us Now at: 1-800-388-1266 (24 Hour Emergency Service / Same Day Data Recovery Diagnostics)
Los Angeles, CA Office	San Diego, CA Office	San Jose / Bay Area, CA	Irvine, CA / Orange County OC
8271 Melrose Ave., Suite 205 Los Angeles, CA 90046 Phone #: 1-323-944-0822	2534 State St San Diego, CA 92101 Phone #: 1-760-301-1544	2570 N. First St 2nd Fl San Jose, CA 95131 Phone #: 1-408-912-1814	8001 Irvine Center Dr Ste 400 Irvine, CA 92618 Phone #: 1-949-480-3422

Sacramento, CA Office	San Francisco, CA Office	Scottsdale / Phoenix, AZ	Memphis / Nashville, TN
777 Campus Commons Rd, Ste 200 Sacramento, CA 95825 Phone #: 1-916-273-4940	580 California St, 5th Fl San Francisco, CA 94104 Phone #: 1-415-963-4047	8260 E Gelding Dr. Ste 101 Scottsdale, AZ 85260 Phone #: 1-480-443-3282	3200 West End Ave, Ste 500 Nashville, TN 37203 Phone #: 1-615-301-6425

Austin, TX Office	Houston, TX Office	Dallas, TX Office	San Antonio, TX Office
7000 North Mopac Expressway, 2nd Fl Austin, TX 78731 Phone #: 1-512-354-4059	4801 Woodway Dr, Ste 300 East Houston, TX 77056 Phone #: 1-832-603-4144	2911 Turtle Creek Blvd. Ste 300 Dallas, TX 75219 Phone #: 1-214-960-4490	9901 I.H. 10 West Ste 800 San Antonio, TX 78230 Phone #: 1-210-807-7824

Seattle, WA Office	Las Vegas, NV Office	Salt Lake City, UT Office	Albuquerque / Santa Fe, NM
14900 Interurban Ave South, Ste 271 Seattle, WA 98168 Phone #: 1-206-452-5672	3960 Howard Hughes Parkway, Ste 500 Las Vegas, NV 89169 Phone #: 1-702-666-8582	2150 S. 1300 E. Ste 500 Salt Lake City, UT 84106 Phone #: 1-801-512-2949	6565 Americas Parkway NE Ste 200 Albuquerque, NM 87110 Phone #: 1-505-792-6624

Baltimore, MD / Washington DC	Portland, OR Office	Chicago, IL	New York, NY
1875 I St NW, 5th Fl Washington, DC 20006 Phone #: 1-202-407-9400	10260 SW Greenburg Rd, 4th Fl Portland, OR 97223 Phone #: 1-503-828-9078	22 W. Washington St, Ste 1500 Chicago, IL 60602 Phone #: 1-312-854-2845	845 Third Avenue, 6th Fl New York City, NY 10022 Phone #: 1-347-692-8176

Miami, FL Office	Orlando, FL Office	Tampa, FL Office	Jacksonville, FL Office
80 S.W. 8th St Miami, FL 33130 Phone #: 1-786-372-0656	7380 Sand Lake Rd., Suite 500 Orlando, FL 32819 Phone #: 1-407-401-7510	2202 N. Westshore Blvd., Suite 2000 Tampa, FL 33607 Phone #: 1-813-463-0036	10151 Deerwood Park Blvd, Bld 200, #250 Jacksonville, Florida 32256 Phone #: 1-904-638-7531

Charlotte, NC Office	Raleigh, NC Office	Boston, MA Office	Denver, CO Office
401 North Tryon St, 10th Fl Charlotte, NC 28202 Phone #: 1-980-322-0598	4208 Six Forks Rd., Suite 1000 Raleigh, NC 27609 Phone #: 1-919-746-7752	225 Franklin St, 26th Fl Boston, MA 02110 Phone #: 1-617-595-4783	600 17th St, Ste 2800 Denver, CO 80202 Phone #: 1-303-968-2728

St. Louis, MO Office	Atlanta, GA Office	Hartford, CT Office	Richmond, VA Office
2 Cityplace Dr., 2nd Floor St. Louis, MO 63141 Phone #: 1-314-754-7562	201 17th St, Ste 300 Atlanta, GA 30363 Phone #: 1-770-217-4955	100 Perl St. 14th Floor Hartford, CT 06103 Phone #: 1-860-352-0033	6802 Paragon Place, Suite 410 Richmond, VA 23230 Phone #: 1-804-368-1974

Birmingham, AL Office	Philadelphia, PA Office	Pittsburgh, PA Office
One Perimeter Park S, Suite 100N Birmingham, AL 35243 Phone #: 1-205-533-9285	630 Freedom Business Center, 3rd Fl King of Prussia, PA 19406 Phone #: 1-215-599-6955	201 Penn Center Blvd., Suite 400 Pittsburgh, PA 15235 Phone #: 1-412-695-3570

Certified Secure Data Recovery ServicesSSAE 16 / SAS 70 Certified Company