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Privacy Statement

Secure Data Recovery Services takes your privacy very seriously.

Information Collection and General Use

Secure Data Recovery Services collects personal and corporate information when you complete and summit to us the Online Evaluation Form when requesting data recovery services, when you visit Secure Data Recovery Services pages or hire our specialized services. Once you hire our data recovery services, all the information provided to us will be kept strictly confidential.

Information Sharing and Disclosure

Secure Data Recovery Services does not rent, sell, lease, or share any personal or corporate information about you or your company with other people or companies not affiliated to us except for the purpose of providing the products or services you have requested. In the event that we need to communicate with data storage units or systems manufactures for the purpose or gathering information about your system or equipment or replacing damaged components, we will request your permission in writing.

Secure Data Recovery Services may be obligated to respond to subpoenas, court orders, or legal processes to establish or exercise any legal rights or defense against legal claims. It may be necessary to share information in order to investigate, prevent or take action regarding any illegal activities.

Limitation of Liability:

Customer acknowledges that the equipment / data / media / hard drive may be damaged and or lost prior to Secure Data Recovery Services receipt and therefore Secure Data Recovery Services will not be held liable for any lost and or damaged customer uitems prior to its receipt. Secure Data Recovery Services regrets that it will not assume responsibility for additional damage that may occur to the Customer's equipment/data/media during Secure Data Recovery Services efforts to complete the services.

In no event will Secure Data Recovery Services be liable for any indirect damages whatsoever. Secure Data Recovery Services will not be held liable for any damages due to any virus, worm, Trojan horse, etc. The total liability of Secure Data Recovery Services to Customer under this Agreement shall in no event exceed the total sums paid by Customer to Secure Data Recovery Services.

In some cases, Secure Data Recovery Services reserves the right to ship your hard drive to our offsite facility, or corporate headquarters. Furthermore, payment past $3000.00USD can not be made via credit card. Secure Data Recovery reserves the right to dispose of external hard drive enclosures during the diagnostics process, in order to insure the fastest turn around time on the recovery.

Secure Data Recovery is not responsible for loss of profit or any direct, indirect, special, incidental, or consequential damage occurring during or after data recovery. Secure Data Recovery will also not be held responsible or liable for any damage to computers, macs, laptops or any other hardware aside from hard drives left in our possession.

Confidentiality and Security

Secure Data Recovery Services limits the access to personal or corporate information to employees who need to come into contact with that information in order to provide their specialized data recovery services to you and your business or to reputable data storage media or equipment manufactures who need to provide their products or services in order to complete any assignments trusted to us. Secure Data Recovery Services may sign confidentiality agreements if requested to ensure total safety and security in the management process of sensitive data that is not publicly available. Our employees and vendors comply with our strictly enforced Non-Disclosure Agreement.

Changes to this Privacy Policy

Secure Data Recovery Services may change or update this policy from time to time to reflect its effectiveness. We will notify you about significant changes either via e-mail or by placing a prominent notice on our website.

Questions and Suggestions

Secure Data Recovery Services welcomes any questions or suggestions regarding our company, our services, our business practices, data recovery procedures, data recovery specialists or the overall operation of this website. If you have any questions or suggestions, please contact us by e-mail: support@securedatarecovery.com

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